Frequently Asked Questions
General Questions
We operate by appointment only to ensure every client receives dedicated, uninterrupted care. We recommend booking in advance, as we are unable to accommodate walk-in appointments.
You can book your appointment online at your convenience or contact us directly by phone if you need assistance. Simply call 0413822444, and we’ll be happy to help you find a suitable appointment time.
We are a private home salon located in 4 Kanimbla Way, Morley WA 6062.
Please note: We operate by appointment only and are unable to accommodate walk-in appointments.
Yes. We have four designated parking bays located on the grass verge at the front of the house. Please use these spaces where possible.
Kindly avoid parking in the driveway unless all designated bays are occupied, and please do not park on the road.
We accept cash (preferred), Visa, Mastercard, and American Express.
We understand that plans change. Please provide at least 24 hours’ notice if you need to cancel or reschedule your appointment.
- Less than 24 hours’ notice will incur a 50% cancellation fee
- No shows will be charged 100% of the appointment cost
Please arrive on time for your appointment. If you arrive late, your treatment time may need to be shortened to avoid delaying other clients. In some cases, your appointment may need to be rescheduled, and a late cancellation or rescheduling fee may apply to help cover staff costs.
Yes. We cater to many clients with sensitive skin. Before your treatment, you’ll complete a new client and service consultation form, which helps us identify any allergies, sensitivities, contraindications, or medical conditions so we can tailor your treatment accordingly.
Absolutely. We are happy to provide consultations before treatments to discuss your goals, answer questions, and recommend the most suitable services.
Before your appointment, you’ll receive an automated email with treatment-specific preparation and aftercare instructions. Please take a few moments to read these carefully, particularly if it’s your first time having the treatment, as they’ll help you achieve the best possible results.
Yes! Gift vouchers are available and make the perfect gift for any occasion. They can be used towards treatments or products. You can also treat yourself by using a voucher on one of our seasonal packages or special offers when available.\
Yes. We stock a carefully selected range of professional skincare and beauty products, including Synergie Skin, Dianne Caine, Mancine Professional, Natural Look, Elleebana, and OPI. We’re also working on making our products available to purchase online in the near future.
Absolutely. We warmly welcome clients of all genders and are committed to providing a safe, inclusive, and respectful environment where everyone can feel comfortable and cared for.
Comfortable clothing is recommended. Depending on your treatment, disposable garments or towels will be provided where appropriate.
Yes, you’re welcome to bring a loved one or your children with you. We simply ask that everyone helps us maintain the peaceful atmosphere of the salon and respects the privacy of other clients. We have a comfortable seating area for family members and friends, and children are welcome in the treatment room provided they are supervised and respectful of the salon environment.
Treatment frequency varies depending on the service and your individual needs. As a general guide:
- Facials: every 4–6 weeks
- Waxing: every 4–6 weeks
- Brows and lashes: every 3–6 weeks
- Nail treatments: every 3–6 weeks
Your therapist will happily recommend a treatment schedule that’s best suited to your goals and lifestyle.
We believe beauty treatments should be relaxing, personalised, and never rushed. As a boutique home salon in Morley, we provide one-on-one care in a calm, welcoming environment using quality professional products, with every treatment tailored to your individual needs.
Questions by Services
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